Complaints
The complaint process:
1. Write us a message, describe the defect of the product and attach photos - info@lecollet.pl
2. If we ask you to send the product back, send the package to the address of our office:
Le Collet ul. Progi 1/14 00-634 Warsaw
3. Your complaint will be considered within 14 days from the date of receipt of the shipment by us. We will notify you about the decision to consider the complaint via e-mail.
4. The considered complaint will be sent by DHL courier to the address indicated in the order.
5. Please keep the parcel tracking number in case of possible loss of the parcel.
6. Complaint form to download: HERE